Implement processes that will help your clinical staff identify changes in clinical conditions in a timely manner, improve interdisciplinary communication, develop proactive clinical pathways for common diagnoses, and avoid hospital re-admissions and emergency room transfers.

Studies demonstrate that antipsychotic medications provide only a small benefit for a limited set of individuals with dementia while they pose a large risk of adverse events. Use of these medications is now an added measure to the Five Star Quality Rating. Individualized person-centered care planning, implementing processes to monitor medication use and conducting effective gradual dose reductions (GDRs) are key steps to safe reductions.

Performance on the publicly reported CMS Quality Measures and Five Star Rating is critical to your standing in the marketplace. The expertise, training and proven processes Coretactics offers will give your team an understanding of the reports matrix and the ability to ensure accurate reporting.

It is imperative to code MDSs accurately – your quality outcomes and reimbursement depend on it. Training your staff in proper coding techniques and the supporting documentation that is needed per the RAI Manual is critical. Let Coretactics provide the training your staff needs to ensure you achieve compliance, financial and quality goals.

RCA transforms an old culture that reacts to problems into a new culture that solves problems before they occur. We will work with your team to develop RCA skills so you can implement accurate performance improvement plans that target the core issue saving time and resources.

Bring the quality of care for your dementia residents to a new level utilizing an approach grounded in culture change called OASIS. This innovative program significantly improves resident quality of life, reduces antipsychotic medication use and improves job satisfaction for staff. Our OASIS Master Trainer will teach your interdisciplinary team this innovative approach and align your facility with the CMS initiative to improve dementia care. For more information, visit

Explore how QAPI elements, including root-cause analysis and Performance Improvement Projects, can be used to develop & implement strategies and processes that will effectively improve quality of care through falls prevention and individualized care planning while at the same time reducing alarm and restraint use.

Reviewing Incidents & Accidents can be a time-consuming and labor intensive task. Our training will give your team the tools and resources they need to determine primary causative factors using a methodical process balanced on RCA. Outcomes will allow for appropriate care plan changes that will prevent future accidents and keep your residents safe.

Pressure Ulcer prevention is key! If your staff needs training on current best practice or you need assistance updating your Skin Care Program, we have the experience to walk you through it. Our systems allow you to track skin issues in real time and address areas for improvement in a timely manner.

Evidence based studies correlate restraints and alarms to poor quality outcomes (i.e. depression, skin breakdown, confusion, incontinence, and behaviors). Our systematic approach to the initiation and reduction of restraints and alarms will improve your resident’s quality of life, reduce environmental noise, and help prevent falls.

Education on End-of-Life Care is not generally something that your clinical staff receives through their degree program. Coretactics can provide this education and the tools they need to deliver quality End-of-Life Care that allows your residents to die with dignity while honoring their wishes through Advanced Care Planning.

Leadership and Management training is often identified but there never seems to be enough time to facilitate a training program. Coretactics can customize a training program based on your needs and give your team the education and tools they need to be successful.

I have had the pleasure of knowing Amy Lee for over 12 years and she is an outstanding person to work with. Her intelligence, solid clinical skills and “can do” upbeat personality inspires staff to perform at levels they never envisioned.

Amy is a person who has the ability to turn any difficult challenge, in a short period of time, into a positive outcome. Her approach is a strong emphasis on quality, how to achieve it and most importantly maintain it with sound systems of monitoring. She is respected by everyone and has the ability to teach at any level. She would be a great asset to engage in any organization with her problem solving abilities and quality programs.

CEO, NYS Multi-facility Skilled Nursing Facility