Our Services

Coretactics’ services include a full spectrum of innovative tools to help your skilled nursing facility (SNF) achieve goals and reach your desired level of quality excellence. Whether you want to provide clinical, management or Medicare / Medicaid reimbursement education to your staff, or advance your policies to achieve regulatory compliance, we will design a customized approach to help you succeed.

Our experts work closely with your management team and staff. We analyze your current systems and processes before developing tactics that will bring your quality of care to a new level of excellence. And our customized approach leaves your facility with the confidence and the ability to sustain that higher performance.

The following lists our most popular, but not all, Coretactics’ services. Please contact us if you do not see what you are looking for. We’re here to help!

CMS Regulatory Compliance

  • Continuous Survey Readiness Program
  • Directed Plan of Correction
  • Mock Surveys
  • Plan of Correction
  • QAPI Program Development
  • Special Focus Facility (SFF)

Continuing Education (CEUs available upon request)

  • Psychotropic Medication Reduction
  • CMS Five Star / Quality Measures
  • Conducting Investigations (Abuse)
  • Dementia Care & Management / Person Centered Care
  • Documentation
  • Falls Prevention
  • Incidents & Accidents
  • Infection Prevention & Control
  • Leadership / Management Skills
  • MDS 3.0 / CAAs / Care Planning
  • Payroll Based Journal (PBJ)
  • Patient-Driven Payment Model (PDPM)
  • Quality Assurance Performance Improvement (QAPI) & Data Management
  • Reducing Re-hospitalizations
  • Reimbursement Strategy
  • Restraint Reduction / Alarm Reduction
  • Root Cause Analysis (RCA)
  • Survey Preparedness
  • Value Based Purchasing (VBP) / Quality Reporting Program (QRP)
  • Wound Care – Pressure Ulcer Management

Interdisciplinary Team Coaching

  • Competencies
  • Management Training (most requested topics listed, not all inclusive)
    • Coaching & Mentoring
    • Documentation
    • Investigations & Reporting
    • PDPM – MDS 3.0
    • Quality Improvement
    • Root Cause Analysis
    • Survey Preparedness / Regulations
  • Policy Development & Implementation
    • Activities
    • Administrative
    • Admissions
    • Environmental Services
    • Infection Prevention & Control / Antibiotic Stewardship
    • Nursing
    • Nutritional Services
    • Rehabilitation (PT, OT, SLP)
    • Social Services

Quality Improvement

  • AHCA National Quality Award
  • CMS Five Star Rating / Quality Measures
  • Continuous Survey Readiness Systems
  • Data Collection Systems & Management
  • Quality Assurance Performance Improvement (QAPI)
  • Root Cause Analysis (RCA)

Reimbursement / Documentation

  • Billing Accuracy Audits (Medicare & Case Mix)
  • Claims Appeals & Denials (ADRs)
  • EMR Development & Optimization
  • Managed Care Contracts
  • MDS Accuracy
  • Medicare Documentation Templates
  • Medicare / Medicaid Audits

Don’t see what you’re looking for?
Contact us about our customizable Coretactics Services & Educational Programs!

Very Knowledgeable, easy to understand and was effective in sharing her knowledge. This is one of the best sessions I was able to attend.

Extraordinary presenter. Great delivery and presentation approach. Excellent materials and examples.

Very informative and huge help. I will take the information learned and apply it to initiate necessary changes in my facility.

Very good and timely information. This instructor is very well informed, high energy and relevant to current change.

One of the best presentations of the conference, very informative!

Fantastic speaker. I like how she included personal examples from her career that we could all relate to. She was my favorite presenter of the conference.

Amy is a person who has the ability to turn any difficult challenge, in a short period of time, into a positive outcome. Her intelligence, solid clinical skills and “can do” upbeat personality inspires staff to perform at levels they never envisioned.

Presenter is incredibly knowledgeable! She shared such a wonderful wealth of useful information that can be put to use immediately.

Excellent program! Many great examples and take aways to help build a program at facility level.

This instructor is very well informed, high-energy and relevant to current change.

Helpful, useful information I will use in everyday professional life. Piece on competencies was spot on!

Down-to-earth, practical information delivered in an entertaining, organized manner.

The presenter was most helpful in identifying ways a facility can navigate changes and gave valuable explanations as to address these changes. A very skilled speaker.

Speaker was engaging, very knowledgeable and motivating! This was very beneficial for my upcoming application process.

Amy Lee presents excellent content each and every time that I listen to her programs.